The issues are due to challenges with the application of the Holidays Act 2003 and relate to the rate of payment for annual leave, bereavement leave, alternative holidays, public holidays and sick leave.
As a result, some employees have been underpaid and are entitled to a back payment. In the majority of cases the amount owing is small, and has accrued over a period of time.
After completing a thorough investigation using a third-party payroll specialist, we have identified the affected current and former employees, and calculated the amounts owed. We have been in contact with all impacted current employees and are attempting to contact former employees using their last known contact details.
If you think you might be eligible for a back payment and don’t believe we have your current contact details, email email@example.com or phone Employee Services on 07 850 7577 (open 8am – 5pm Monday to Friday). Please be aware that if you are a former employee and a back payment is owed, our team is unable to talk to you about the details of your claim until your identification is verified.