About

Fonterra is a global dairy nutrition company owned by 10,000 farmers and their families. Read about our company and about our farmers and markets.

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Investors

Are you an investor with Fonterra? Read about our current performance with our financial results, or find information on our dividend programme.

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Fonterra Group Cookies Statement

The commitments in this Cookies Statement apply to all cookies we process of our consumers, customers, vendors, employees, applicants, and all other people who may use our Websites.  


 

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Introduction

This Cookie Statement provides information on the processing of how Fonterra and its group companies (“Fonterra”, “we”, “our”, “us”) make use of cookies and similar technologies on all websites owned and operated by Fonterra and its group companies (“Website(s)”).

 

Fonterra is responsible for the use of cookies on its Websites. If you have any questions about our privacy practices or wish to access or request correction to any personal information we hold about you, please find our contact details at the end of this Privacy Statement.

 

This Cookies Statement may be changed over time.  The most up-to-date Cookies Statement is published on our website www.fonterra.com. This Privacy Statement applies from May 2018. The last modifications to this Cookies Statement were made on 2 July 2018. 

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1. What are cookies and similar techniques?

Cookies are small text files containing small amounts of information which are downloaded to (or read off of) your device when you visit a Website through, for example, the browser of your computer, tablet, or smartphone. This small text file enables data (potentially including personal data) to be stored. These (personal) data allow for you to be identified when you visit our Website at a later moment in time.

 

JavaScripts and web beacons are examples of similar techniques that, in combination with cookies, enable a system to collect information (JavaScripts), store this information in small and simple text files (cookies), and subsequently transmit them (web beacons).

 

All of these techniques are further collectively referred to as “Cookies and similar techniques” or “Cookies”.  

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2. What does Fonterra do with cookies?

Fonterra uses Cookies and similar techniques to process personal data for various purposes. Whenever you provide consent, Cookies and similar techniques are used to, among other things, show you advertisements and other relevant communications about topics of interest to you, to carry out campaign analysis and to approach target audiences.

 

Fonterra also implements Cookies for technical-essential, functional and purely analytical purposes. For these Cookies consent is not required as they should not affect your privacy.

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3. What kind of cookies does Fonterra use?

Our Website uses Cookies for the following purposes:

 

  • Functional Cookies. A number of these Cookies are essential to ensure the proper technical functioning of our Websites. Other functional Cookies are used to provide Website functionality such as the possibility to save preference settings and to facilitate logging on our Websites. Further, such Cookies can remember your preferred currency, language, your searches and your previously viewed web pages.   

  • Analytical Cookies. We use analytical Cookies and similar tools to analyze how visitors use our Websites. We use such a service among others to enhance the user-friendliness of the Websites. The data we collect via analytical Cookies can include which web pages you have visited, which referring/exit pages you have entered and left from, which web pages you have opened and acted upon, the number of clicks you make on a certain web page, your mouse movements and scrolling activity.        

  • Advertisements or tracking Cookies. We use various (third party) Cookies (e.g. DoubleClick, Facebook Pixel, Google AdWords Conversion) for promotional ends. The personal data collected by these Cookies are analyzed and used for the development of campaigns and target audiences to target them with the most relevant information and personalized communications on the Websites. Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our websites and elsewhere on the internet and use that information to provide measurement services and target ads. The (personal) data that the tracking Cookies collect and use require an appropriate privacy statement by the third party. Your browsing behavior may be followed over multiple websites by these third parties. We only receive information from these third parties about your visit to our Websites. The parties controlling those tracking Cookies are authorized to transmit this data in a secured manner to third parties. Fonterra has no influence over these Cookies and the use of these Cookies by those third parties. Therefore, Fonterra is not responsible for them.  We encourage you to read the privacy policies of those third parties, which should be available on their websites.
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4. How can you disable or delete cookies?

When you activate or disable Cookies on your first visit to our Website, you can always undo those actions by changing your browser settings. Whether you want to disable the Cookies, receive a notification at the same moment when a Cookie is placed on your device, or want to delete all stored Cookies on your device, these changes can be implemented through your browser settings (often found under “Help” or “Internet options”).

 

See the relevant link below for your selected browser type:

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5. How can you block cookies?

By changing your browser settings, you can set your browser preferences in order not to accept any Cookies (from our Websites). If your browser does not accept Cookies from our Websites, access to certain Website functionalities can be denied and/or the use of all Website functionalities as a whole can be limited.

 

For more information about third-party Cookies and your opt-out possibilities, see https://www.youronlinechoices.eu or https://www.aboutads.info/choices

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6. Do you have a complaint?

If you want to contact us about any of your rights or complain about how we use Cookies, you can contact us on the details set out below. We’ll do our best to help but if you are still not satisfied, you can lodge a complaint with your local data protection supervisory authority. 

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7. How can you contact us?

If you have any questions about the way we process your personal data, or want to request access to, deletion of, or correction of your personal information held by us, please contact us or contact us in writing to Fonterra, Privacy Officer, Private Bag 92032, Auckland 1142, New Zealand, or by email: privacy.officer@fonterra.com 

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