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Cyber Fraud

Cyber fraud - when fraudsters mimic organisations like Fonterra – it is a significant risk. Globally there has been an increase in cyber fraud, and we wish to alert you to the potential risks so you can protect your organisation from criminals.


Fonterra will never randomly send you an email requesting you to pay funds into a different bank account.

If you believe you have received a fraudulent email impersonating a member of the Fonterra team, please forward the email to our security team here.

If you receive an email that appears to be sent from someone at Fonterra notifying you that we have changed our bank details, or requesting alternative bank account details from you, it is very likely to be from a fraudster.  Do not reply to the email. Do not click on any links or attachments that may be included in the email. Instead, contact Fonterra’s security team.


All emails from an official representative or contractor of Fonterra Co-operative Group Limited will end with the domain, with no variations. Always double check this when replying to emails from Fonterra representatives.