What would you like to know?

Find answers with our FAQs.

We have a number of partnerships and community programmes. To learn more about the causes we support in New Zealand, visit our Community page here.

We've loved supporting Kiwi's over the years through sponsorships & donations. If you are interested in receiving support through Fonterra, please complete an application form and email this to inourcommunity@fonterra.com.

Each regional team meets throughout the year to discuss our community plans. They will be in contact directly to give you an indication on time frames.

Fonterra does provide sponsorship in the form of funding to some events. Our main areas of focus are how we can: 

  • Leverage our unique strengths in nutrition to care for people in our communities

  • Work together to achieve a healthy environment by addressing land, water and climate issues

  • Work together to supporting communities and leveraging opportunities that enhance regional economic prosperity

To learn more about our focus on partnerships and the causes we support in New Zealand, click the pages below

NZ Food Network: As a founding partner to the New Zealand Food network our partnership supports families in need to ensure they are given a helping hand  

KickStart Breakfast: our school breakfast programme in partnership with Sanitarium & Ministry of Social Development to give children the best start to the day – a nutritious breakfast 

Living Water: partnering with DOC to enhance key water-catchment areas in New Zealand, our focus is to find scalable solutions that will enable farming, freshwater and health ecosystems to thrive side by side 

Hapori: The communities we are a part of have always been important to us & through Hapori meaning community, kinship & coming together for a common cause enables us to partner with local community groups, iwi and schools by offering our products, skills, resources and funding.

For more information on becoming a Farmer Shareholder, please visit our page here.

You can also download our Information Sheet here

For more information on the Fonterra Shareholders’ Fund and how it provides investors an opportunity to invest in the performance of Fonterra Co-operative Group, please visit our page here.

For more information on the Farmgate Milk Price, please visit our page here.

For more information and resources for farmer shareholders and other investors, please visit our page here.

To join the investor relations mailing list for market announcements and the Global Dairy Updates, please email us at investor.relations@fonterra.com.

To provide feedback on our tankers, please email MilkSupply.ServiceCentre@fonterra.com. Ensure to specify which region your feedback regards.

For more information on becoming a Tanker Operator, please check out the Tanker careers page here.

To apply for one of our Tanker Operator roles, please visit the application page here.

For more information on our Tanker Roadshow, please visit the page here

Please specify which country you are in and we will put you in touch with someone from your region following your form submission. 

Our 24-hour media line phone is: +64 21 507 072

To view and download our available multimedia assets, please visit this page here.

To view and download our available media fact sheets, please visit this page here.

To view and download our available media image assets, please visit this page here.

For ingredients and dairy solutions, please fill out the contact us form here.

If you’re interested in our foodservice products, please visit our contact page here. 

Alternatively, you can email talktous@fonterra.com.

To make an enquiry on one of our products, please get in contact with the appropriate brand listed on the Fonterra Brands website.

  • For Anchor product enquiries, get in touch here

  • For Mainland product enquiries, get in touch here

  • For Kāpiti product enquiries, get in touch here.

  • For Anmum product enquiries, get in touch here

  • For Primo product enquiries, get in touch here.

  • For Mammoth product enquiries, get in touch here.

  • For Fresh’n Fruity product enquiries, get in touch here.

  • For Symbio product enquiries, get in touch here.

  • For Piako product enquiries, get in touch here.

  • For Del Winkle product enquiries, get in touch here.

  • For Perfect Italiano product enquiries, get in touch here.

Alternatively, you can email us at talktous@fonterra.com

 

To learn more about our brands, please visit our page here.

If you are interested in applying to become a Fonterra vendor, please email Purchasing.Helpdesk@Fonterra.com, who will review your request.

For more on careers at Fonterra and to view our current vacancies, please visit the careerspage. 

You can also register to receive relevant job alerts by joining our talent community here.

For more information on our recruitment process, please visit the extended career FAQs here.

You will receive an email straight away from us acknowledging your application. After this, someone from our recruitment team will be in touch by either phone or email as soon as they can.

We offer both graduate and summer internship programmes targeted to multiple study areas. For more information on our graduate and summer internship programmes, please check out our page here.

To receive updates on when applications for our graduate programme open, follow our Early Careers Facebook and Instagram pages. 

You can also register to receive relevant job alerts by joining our talent community here.

Applications for the 2021 apprenticeship programmes are now closed. 

In the meantime, for more information on our apprenticeship roles, check out our page here. To receive updates on next year’s apprenticeship application opening, follow our Early Careers Facebook and Instagram pages.

For all study and research enquiries, please check out our page here

We also have multiple resources which prove helpful in answering questions related to your studies, including our Annual Results and Media Factsheets. 

To download our 2021 Annual Review, click here

To download our Employee Stats factsheet, click here

To download our Manufacturing Operations factsheet, click here

To download our Fonterra Milk Pools factsheet, click here

To download our Living Water factsheet, click here.

To download our Fonterra Market factsheet, click here

To find more on our approach towards sustainability, please visit our page here.  

Alternatively, our Sustainability Report shows the progress we’re making towards our environmental, social, and economic targets. Click here to view our latest Sustainability Report. 

In order to report ethical business concerns, please refer to the “The Way We Work (Code of Business Conduct)” handbook for details. You can find them here. 

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Aotearoa sites

The Shed

22 Timberly Road, Māngere, Auckland 2022

Get Directions

The Shed

22 Timberly Road, Māngere, Auckland 2022

Fonterra Kauri

State Highway 1, Kauri, Whangārei 0185

+64 9 435 4945

Get Directions

Fonterra Kauri

State Highway 1, Kauri, Whangārei 0185

+64 9 435 4945

Fonterra Maungaturoto

1 Hurndall Street East, Maungaturoto 0520

+64 9 431 8005

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Fonterra Maungaturoto

1 Hurndall Street East, Maungaturoto 0520

+64 9 431 8005

Fonterra Te Awamutu

1498 Alexandra Street, Te Awamutu 3800

+64 7 871 7077

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Fonterra Te Awamutu

1498 Alexandra Street, Te Awamutu 3800

+64 7 871 7077

Fonterra Waharoa

54 Factory Road, Waharoa 3401

+64 7 888 8099

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Fonterra Waharoa

54 Factory Road, Waharoa 3401

+64 7 888 8099

Fonterra Lichfield

State Highway 1, Lichfield 3482

+64 7 8836722

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Fonterra Lichfield

State Highway 1, Lichfield 3482

+64 7 8836722

Fonterra Tirau

Okoroire Road, Tirau 3485

+64 7 885 3000

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Fonterra Tirau

Okoroire Road, Tirau 3485

+64 7 885 3000

Fonterra Morrinsville

1 Allen Street, Morrinsville 3300

+64 7 889 7149

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Fonterra Morrinsville

1 Allen Street, Morrinsville 3300

+64 7 889 7149

Fonterra Crawford St

110 Crawford Street, Avalon, Hamilton 3200

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Fonterra Crawford St

110 Crawford Street, Avalon, Hamilton 3200

Fonterra Canpac

Foreman Rd, Avalon, Hamilton 3200

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Fonterra Canpac

Foreman Rd, Avalon, Hamilton 3200

Fonterra Te Rapa

1344 Te Rapa Road, Te Rapa, Hamilton 3200

+64 7 849 3969

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Fonterra Te Rapa

1344 Te Rapa Road, Te Rapa, Hamilton 3200

+64 7 849 3969

Fonterra Waitoa

Corner of No.1 Road and State Highway 26, Waitoa 3380

+64 07 889 3989

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Fonterra Waitoa

Corner of No.1 Road and State Highway 26, Waitoa 3380

+64 07 889 3989

Fonterra ViaLactia

19 Home Straight, Te Rapa, Hamilton 3200

+64 9 923 1255

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Fonterra ViaLactia

19 Home Straight, Te Rapa, Hamilton 3200

+64 9 923 1255

Fonterra Hautapu

287 Victoria Road, Tamahere 3493

+64 7 827 9699

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Fonterra Hautapu

287 Victoria Road, Tamahere 3493

+64 7 827 9699

FBNZ Bridge Street

1 Bridge Street, Eltham 4322

+64 6 764 8068

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FBNZ Bridge Street

1 Bridge Street, Eltham 4322

+64 6 764 8068

Fonterra Kapuni

879 Manaia Road, Kapuni 4679

+64 6 274 8869

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Fonterra Kapuni

879 Manaia Road, Kapuni 4679

+64 6 274 8869

Fonterra Collingwood Street

14 Collingwood Street, Eltham 4322

+64 6 764 8068

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Fonterra Collingwood Street

14 Collingwood Street, Eltham 4322

+64 6 764 8068

Fonterra Whareroa

84 Whareroa Road, Hāwera 4672

+64 6 278 2300

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Fonterra Whareroa

84 Whareroa Road, Hāwera 4672

+64 6 278 2300

Fonterra Reporoa

3542 State Highway 5, Reporoa 3083

+64 7 529 2460

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Fonterra Reporoa

3542 State Highway 5, Reporoa 3083

+64 7 529 2460

Fonterra Edgecumbe

520 Awakeri Road, Edgecumbe 3193

+64 7 304 7000

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Fonterra Edgecumbe

520 Awakeri Road, Edgecumbe 3193

+64 7 304 7000

Fonterra Longburn

2 Reserve Road, Longburn 4477

+64 6 376 7579

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Fonterra Longburn

2 Reserve Road, Longburn 4477

+64 6 376 7579

Fonterra Pahiatua

118 Pahiatua-Mangahao Road, Mangamutu, Pahiatua 4983

+64 6 376 7579

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Fonterra Pahiatua

118 Pahiatua-Mangahao Road, Mangamutu, Pahiatua 4983

+64 6 376 7579

FBNZ Palmerston North

29-39 Makomako Road, Kelvin Grove, Palmerston North 4414

+64 6 356 1456

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FBNZ Palmerston North

29-39 Makomako Road, Kelvin Grove, Palmerston North 4414

+64 6 356 1456

Fonterra Wellington

157 Lambton Quay, Wellington Central, Wellington 6011

+64 4 494 0726

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Fonterra Wellington

157 Lambton Quay, Wellington Central, Wellington 6011

+64 4 494 0726

Fonterra Takaka

68 Meihana Street, Tākaka 7110

+64 3 525 0920

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Fonterra Takaka

68 Meihana Street, Tākaka 7110

+64 3 525 0920

Fonterra Brightwater

30 Factory Road, Brightwater 7022

+64 3 543 5800

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Fonterra Brightwater

30 Factory Road, Brightwater 7022

+64 3 543 5800

Fonterra Studholme

12 Packers Road, Waimate 7980

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Fonterra Studholme

12 Packers Road, Waimate 7980

Fonterra Clandeboye

1 Rolleston Road, Clandeboye, New Zealand

+64 3 684 8484

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Fonterra Clandeboye

1 Rolleston Road, Clandeboye, New Zealand

+64 3 684 8484

Fonterra Darfield

3792 West Coast Road, Darfield 7571

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Fonterra Darfield

3792 West Coast Road, Darfield 7571

Fonterra Edendale

60 North Road, Edendale 9825

+64 3 206 6190

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Fonterra Edendale

60 North Road, Edendale 9825

+64 3 206 6190

Fonterra Stirling

Mount Wallace Road, Stirling 9272

+64 3 419 0119

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Fonterra Stirling

Mount Wallace Road, Stirling 9272

+64 3 419 0119

Fonterra Research and Development Centre

Dairy Farm Road, Fitzherbert, Palmerston North 4472

+64 6 350 4649

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Fonterra Research and Development Centre

Dairy Farm Road, Fitzherbert, Palmerston North 4472

+64 6 350 4649

Global offices

Fonterra Americas

8700 W Bryn Mawr Avenue, Suite 500N, Chicago, Illinois, USA 60631

Tel: +1 888 869 MILK

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Fonterra Americas

8700 W Bryn Mawr Avenue, Suite 500N, Chicago, Illinois, USA 60631

Tel: +1 888 869 MILK

Fonterra Australia

Level 2, 40 River Boulevard, Richmond, Victoria, Australia 3121

Tel: +61 3 8541 1588

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Fonterra Australia

Level 2, 40 River Boulevard, Richmond, Victoria, Australia 3121

Tel: +61 3 8541 1588

Fonterra China

36th Floor, Raffles City Office Building, 268 Middle Xizang Road, Shanghai

Tel: +86 021 61335999

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Fonterra China

36th Floor, Raffles City Office Building, 268 Middle Xizang Road, Shanghai

Tel: +86 021 61335999

Fonterra Dubai UAE

Floor 19, API Trio Tower, PO Box 54730, Sheikh Zayed Road, Dubai, UAE

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Fonterra Dubai UAE

Floor 19, API Trio Tower, PO Box 54730, Sheikh Zayed Road, Dubai, UAE

Fonterra Europe

Barbara Strozzilaan 356, 1083HN Amsterdam, The Netherlands

Tel: +31 (0) 20 707 5300

See Location

Fonterra Europe

Fonterra.Europe@fonterra.com

Barbara Strozzilaan 356, 1083HN Amsterdam, The Netherlands

Tel: +31 (0) 20 707 5300

Fonterra Indonesia

Prudential Center, 19th floor, Kota Kasablanka, Jl Casablanca Kav 88, Jakarta, Indonesia, 12870

Tel: +62 21 828 1881

Fax: +62 21 831 7141

See Location

Fonterra Indonesia

Prudential Center, 19th floor, Kota Kasablanka, Jl Casablanca Kav 88, Jakarta, Indonesia, 12870

Tel: +62 21 828 1881

Fax: +62 21 831 7141

Fonterra Japan

25th floor, Taiyo Life Shinagawa Building, 2-16-2 Konan, Minato-ku, Tokyo 108-0075

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Fonterra Japan

25th floor, Taiyo Life Shinagawa Building, 2-16-2 Konan, Minato-ku, Tokyo 108-0075

Fonterra Korea

1401 & 1401-1, Trade Tower, Yeongdongdae-ro 511, Gangnam-gu, Seoul 06164, Republic of Korea

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Fonterra Korea

1401 & 1401-1, Trade Tower, Yeongdongdae-ro 511, Gangnam-gu, Seoul 06164, Republic of Korea

Fonterra Malaysia

No. 23, Jalan Delima 1/1, Subang Hi-Tech Industrial Park, Batu Tiga, 40300 Shah Alam, Selangor

Tel: +603 5885 1888

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Fonterra Malaysia

No. 23, Jalan Delima 1/1, Subang Hi-Tech Industrial Park, Batu Tiga, 40300 Shah Alam, Selangor

Tel: +603 5885 1888

Fonterra New Zealand

109 Fanshawe Street, Auckland CBD, Auckland 1010

Tel: +6493749000

See Location

Fonterra New Zealand

109 Fanshawe Street, Auckland CBD, Auckland 1010

Tel: +6493749000

Fonterra Philippines

Ore Central Bldg, 31st Street, Taguig, Metro Manila, Philippines

Tel: +63 2 688 1696

Fax: +63 2 688 1689

See Location

Fonterra Philippines

Ore Central Bldg, 31st Street, Taguig, Metro Manila, Philippines

Tel: +63 2 688 1696

Fax: +63 2 688 1689

Fonterra Sri Lanka

No 100, Delgoda Road, Biyagama, Sri Lanka 11650

Tel: +94 011 2 488032

See Location

Fonterra Sri Lanka

No 100, Delgoda Road, Biyagama, Sri Lanka 11650

Tel: +94 011 2 488032

Fonterra Thailand

75 White Group Tower II, 12th oor, Soi Sangchan-Rubia, Sukhumvit 42 Rd., Prakanong, Klongtoey, Bangkok 10110, Thailand

Tel: +66 2381 1333

See Location

Fonterra Thailand

75 White Group Tower II, 12th oor, Soi Sangchan-Rubia, Sukhumvit 42 Rd., Prakanong, Klongtoey, Bangkok 10110, Thailand

Tel: +66 2381 1333

Fonterra Venezuela

Ave. Francisco de Miranda, Edificio Cavendes Ofic. 14-02, Los Palos Grandes. Caracas, Venezuela

See Location

Fonterra Venezuela

Ave. Francisco de Miranda, Edificio Cavendes Ofic. 14-02, Los Palos Grandes. Caracas, Venezuela

Fonterra Vietnam

Bitexco Financial Tower, 9th Floor, No. 2, Hai Trieu Street, Ben Nghe Ward, District 1, HCMC, Vietnam

Direct +84 28 3910 5659

See Location

Fonterra Vietnam

Bitexco Financial Tower, 9th Floor, No. 2, Hai Trieu Street, Ben Nghe Ward, District 1, HCMC, Vietnam

Direct +84 28 3910 5659

Fonterra Singapore

182 Cecil St, Singapore 069547

Tel: 6800 8888

See Location

Fonterra Singapore

182 Cecil St, Singapore 069547

Tel: 6800 8888