About

Fonterra is a global dairy nutrition company owned by 10 000 farmers and their families. Read about our company and about our farmers and markets.

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Investors

Are you an investor with Fonterra? Read about our current performance with our financial results, or find information on our dividend programme.

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Terms & Conditions

Terms of purchase.

Fonterra Co-Operative Group - Standard Terms and Conditions For The Purchase of Goods and Services - PDF, 148.1 kB

Fonterra Brands New Zealand - Standard Terms and Conditions For The Purchase of Goods and Services - PDF, 43.3 kB

Fonterra Australia - Standard Terms and Conditions For The Purchase of Goods and Services - PDF - PDF, 46.5 kB

Fonterra Europe – Standard Terms of Purchase Manufacturing (EN version) - PDF, 217.3 kB

Fonterra Europe – Standard Terms of Purchase Manufacturing (NL version) - PDF, 228.1 kB

Terms of supply.

Fonterra Brands (New Zealand) Limited – Standard Terms and Conditions of Sale - PDF, 106.1 kB

Fonterra Australia Pty Limited - Standard Terms and Conditions of Sale within Australia - PDF, 147.7 kB

Fonterra Ingredients Limited - Terms and Conditions of Supply - PDF, 209.7 kB

Fonterra Limited - Terms and Conditions of Supply - PDF, 217.5 kB

Fonterra (New Zealand) Limited - Standard Terms and Conditions of Supply - PDF, 130.8 kB

Fonterra (Europe) Coöperatie U.A. - General Terms and Conditions of Supply - PDF, 157.4 kB

Fonterra (SEA) Pte Limited - Terms and Conditions of Supply - PDF, 231.3 kB

Fonterra (USA) Inc. - Terms and Conditions - PDF, 65.7 kB

Fonterra (Saudi New Zealand Milk Company) Limited - Terms and Conditions of Supply - PDF, 111.1 kB

Fonterra Brands (Middle East) LLC - Terms and Conditions of Supply - PDF, 111.0 kB

Fonterra standards.

Fonterra Sustainability Code of Practice - PDF, 131.4 kB

Fonterra CCTV privacy notice.

CCTV Privacy Notice - PDF, 94.1 kB

 

Website terms and conditions of use.

General.

Please read the Fonterra Co-operative Group Limited (“Fonterra”, “us”, “we”, or “our”) terms and conditions (“Terms”)-that apply to use of our website (“Site”) and, in the case of the section of these Terms entitled “Monitoring of Information Systems,” the transmission of data from and into the information systems of Fonterra and its subsidiaries (collectively, the “Fonterra Group”). Fonterra may vary these Terms at any time. Using the Site or transmitting data to the Fonterra Group after the Terms have changed means you accept the changed Terms. If you agree to be bound by these Terms you may use the Site, otherwise you should not.

The current version of the Terms will be maintained on the Site. This Site is operated and controlled from Fonterra’s offices in New Zealand. If you use this Site from outside New Zealand, you are responsible for complying with any applicable laws. These Terms will be interpreted in accordance with, and governed by, the laws of New Zealand and you and we irrevocably submit to the non-exclusive jurisdiction of the courts of New Zealand with respect to any dispute arising under, or in relation to, your use of the Site or these Terms. We also retain the right to bring proceedings in any other court of competent jurisdiction of our choice.

You may not create a link from any other website to any part of this Site, other than the homepage, without our prior express consent (which only we may grant or withhold). You may only link to the homepage with our prior express consent if you do so in a way that is fair, legal and does not damage our reputation of take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement where none exists. If you link to this Site it is at your own risk.

Intellectual Property.

All intellectual property rights (including, without limitation, copyright and trademark rights) in all materials displayed or available on this Site belongs to Fonterra unless otherwise stated. If the owner of any material published on this Site is not Fonterra, your rights in respect of that material will be as defined by the copyright owner of the material concerned.

Unless otherwise stated, you are permitted to copy text published by Fonterra on this Site for your own non-commercial use only, provided you retain and display any copyright notice applying to the material. Individual items may have more specific terms and conditions associated with them, in which case those terms and conditions will apply to that item in place of this general permission.

Except as set out above, all rights to the Site (including rights in text, graphics, selection, arrangement and overall website design) are reserved and no right or licence is granted or implied under any copyright, patent, trademark or other intellectual property right of Fonterra or any other party as a consequence of the publication of any material on this Site. No material from this Site (except for media releases published in the Newsroom) may be reproduced, adapted or distributed, in whole or in part, or on any media without written permission (which includes email) from Fonterra.

Fencepost Jobs.

This Site’s Fencepost Jobs page (“Fencepost Jobs”) is a venue for people (an “Advertiser”) to advertise the availability of, or for, employment. Fonterra is not responsible for, and has no control over, the accuracy, availability, or legality of any offers made. You acknowledge that any information you post in an advertisement on Fencepost Jobs is made available to the public.

All advertisements placed on Fencepost Jobs must advertise genuine, and specific, employment opportunities only and must not have the promotion of the Advertiser as a primary purpose. You must only place an advertisement on behalf of another person where you have permission to do so. You must comply with all applicable laws in placing your advertisement on Fencepost Jobs including, but not limited to, the Human Rights Act.

Fonterra may, but is not obliged to, review any advertisement and reserves the right to edit any part of, or remove, any advertisement for any reason, without notice to you.

You are solely responsible for any negotiations or agreements between yourself and any other person entered into through or in connection with Fencepost Jobs. Fonterra shall have no liability or responsibility whatsoever to any person in respect of any use of Fencepost Jobs or as a result of or in connection with any negotiations or agreements entered into through Fencepost Jobs. You agree to indemnify Fonterra and keep Fonterra fully indemnified against all actions, proceedings, losses, liabilities, damages, claims, demands, costs and expenses suffered or incurred by Fonterra as a result of or in connection with any act or omission of yours in relation to Fencepost Jobs.

If any dispute arises between you and another person or party as a result of or in connection with your use of Fencepost Jobs or as a result of or in connection with any negotiations or agreements entered into through Fencepost Jobs, you agree that the limitations, indemnities and disclaimers set out in these Terms shall apply for the benefit of Fonterra.

Fonterra may collect, store, use and disclose the information, including personal information, provided by you in advertisements on Fencepost Jobs for its own business, research, statistical and other purposes relating to the dairy industry and you agree it may provide that information, in any form, to third parties for these purposes. To the extent that the information includes personal information, the terms of the Privacy Policy below apply to the collection, use, storage and disclosure of the personal information.

Disclaimer.

Fonterra endeavours to ensure that the information on this Site is accurate and current, but does not accept liability for any error or omission.

All warranties, whether express or implied, as to the accuracy or completeness of the information contained on this Site or in respect of any products or materials referred to on this Site are excluded to the fullest extent permitted by law.

Links on this Site may lead to other websites and some information on this Site may be provided by third parties. Fonterra accepts no responsibility for the currency or accuracy of such information. You should verify such information with those third parties directly.

While we try very hard to keep information and materials on the Site secure and confidential, we are not responsible for any breach of security which is out of our control. We do not warrant that the Site is completely secure.

Use of information supplied to you.

All product or advertising suggestions or ideas, or other information communicated to Fonterra through this Site shall be treated as non-confidential and non-proprietary to you. All such information will become the exclusive property of Fonterra for any purpose whatsoever, commercial or otherwise, without notice or compensation to you.

Consumer Guarantees Act.

If you are a business using this Site, then you agree that the provisions of the New Zealand Consumer Guarantees Act 1993 will not apply to your use of the Site or your reliance on the Site.

Fonterra's liability.

In no event will Fonterra be liable, in contract, tort (including negligence or breach of statutory duty) or otherwise for any:

  • damages (direct, incidental, special, consequential, indirect or punitive) of any nature whatsoever;
  • increased costs or expenses; or
  • loss of profit, business, contracts, revenues or anticipated savings,
  • arising out of or in connection with your use of (or inability to use) this Site, any linked website, or any material contained on them.

You agree that if we are held responsible for any damage or loss, Fonterra's total liability to you for all damages, losses, and causes of action (whether in tort, including but not limited to negligence, contract, or otherwise) will not exceed the amount paid by you, if any, for accessing this Site.

To the fullest extent permitted by law, we accept no responsibility for the compliance of this Site or the information contained in it with the laws of any country other than New Zealand. You agree to indemnify and keep us indemnified against all damages, costs, losses (including, without limitation, loss of profits) and expenses of any kind, whether direct or indirect, which arise from or in connection with your access or use of the Site, whether in tort, contract, equity or otherwise.

Privacy Policy.

To view Fonterra’s Privacy Policy and Cookies Policy, please visit fonterra.com/privacystatement

Fonterra Co-operative Group Limited is a company registered in New Zealand with our registered office being at 109 Fanshawe Street, Auckland 1010, New Zealand.