Fonterra management Team

Miles Hurrell

Chief Executive Officer

After a 19-year career with our Co-operative, Miles Hurrell was appointed as Chief Executive Officer in August 2018. 

Miles’ focus is on resetting the business, refreshing our Co-operative’s strategy and introducing a customer-led operating model. He is also focused on leading the implementation of the value-based strategy and differentiating New Zealand milk through innovation, sustainability and efficiency.

Prior to his appointment as Chief Executive Officer, Miles held the role of Chief Operating Officer, Farm Source, with responsibility for farmer services and engagement, milk sourcing and the operation of New Zealand’s 70 Farm Source™ retail stores. Before this, Miles held a number of leadership roles across our Co-op, including Group Co-operative Affairs Director and General Manager Middle East, Africa, Russia and Eastern Europe where he led a period of sustained growth across the region. Earlier in his career, Miles worked as the General Manager of Global Sourcing and oversaw the streamlining of our Co-operative’s European operations.

Miles has completed management programmes at INSEAD (International Executive Development), London Business School (Finance), Kellogg’s NorthWestern University (Global Sales) and the International Institute for Management Development (Marketing).



Fonterra management Team

Marc Rivers

Chief Financial Officer

Marc Rivers joined Fonterra in February 2018 as the Chief Financial Officer, responsible for our Co-operative’s finances and central portfolio management.

Marc is an experienced global finance executive with strong strategic leadership capability. Prior to joining Fonterra, Marc was the CFO of the Roche Pharmaceuticals Division in Switzerland, with oversight of NZ$54 billion in sales including 14 manufacturing sites around the world. His division was responsible for product distribution for 140 countries, focusing on the innovation pipeline and customer and market development.

Marc has worked in both emerging and established markets, including China, Japan, Thailand, Europe and the US. Marc has a strong track record and is known for his commitment to leading and developing his people while building diverse and inclusive teams. He has a Bachelor of Arts in International Studies and an International Masters of Business Administration, Finance and German from the University of South Carolina, Columbia, USA. 

Fonterra management Team

Judith Swales

Chief Executive Officer, Asia Pacific (APAC)

Judith Swales leads Fonterra’s business in Asia Pacific where she is responsible for all sales and marketing of Fonterra’s Consumer, Foodservice and Ingredients products in the region. 

Judith and her team also set the global strategy for the Consumer and Foodservice businesses.

Prior to this she was Fonterra’s COO Global Consumer and Foodservice having earlier led the Innovation and Transformation business unit, shaping the future of Fonterra by harnessing innovation, emerging technologies and game changing business models, while embedding a performance driven culture. Judith joined our Co-operative in 2013 as Managing Director Australia and Fonterra Oceania, where she led the successful turnaround of the Australian business and oversaw Fonterra Brands New Zealand.

The daughter of a milkman, Judith grew up helping her father on his daily milk run. She has extensive experience in senior management and business turnarounds, and prior to joining Fonterra was the Managing Director of Heinz Australia, and CEO and Managing Director of Goodyear Dunlop, Australia and New Zealand. Judith worked for a number of UK retailers which culminated in her move to Australia in 2001 as the Managing Director of Angus and Robertson.

She served as a Non-Executive Director on the DuluxGroup Board from April 2011 to August 2019 and a Non-Executive Director on the Virgin Australia Board from May 2019 to August 2020.

Judith has a degree in Microbiology and Virology. 

Fonterra management Team

Mike Cronin

Managing Director, Co-operative Affairs

Managing Director, People & Culture (acting)

Mike Cronin oversees our Governance, Risk and Audit, Farm Source, Global Stakeholder Affairs, Maori Strategy, Communications, Legal, and Purpose teams.

Mike joined Fonterra in 2002 and has been a member of teams that have contributed to some of Fonterra’s key initiatives, including Trading Among Farmers, the Governance and Representation Review, the Fonterra Purpose and The Cooperative Difference.

Prior to 2014 when he joined the Fonterra Management Team, Mike was the General Manager of Strategy Deployment and then Group Director Governance and Legal.

Mike is also acting Managing Director, People & Culture where he has oversight of the team responsible for facilitating Fonterra’s people strategy and employee experience.

Mike has a Bachelor of Laws and Bachelor of Arts from the University of Auckland.

Fonterra management Team

Fraser Whineray

Chief Operating Officer

Fraser Whineray joined Fonterra in March 2020 as the Chief Operating Officer.

He is responsible for our New Zealand manufacturing site and global supply chain operations, sustainability, innovation and R&D, IT and safety, quality and regulatory teams.

Fraser joined our Co-op from Mercury, a 100% renewable electricity retailer and generator, where he was the Chief Executive from 2014 and held executive roles since joining the company in 2008.

Fraser is no stranger to the dairy industry. He started his career as a graduate of the New Zealand Dairy Board’s technical training programme and spent time at manufacturing sites that are now part of our Co-op, and also in Fonterra’s export markets. He has also worked in the investment banking and forestry industries, both in New Zealand and internationally.

Fraser is a keen advocate for astute long-term decisions that leverage New Zealand’s competitive advantages, including its people, for sustainable growth.

He served as a Non-Executive Director of Opus International Consultants from 2008 – 2016 and of Tilt Renewables and Chaired the Prime Minister’s Business Advisory Council. In 2019 he was named the Deloitte Top 200 Chief Executive of the year.

Fraser holds an MBA from the University of Cambridge, a Bachelor of Chemical Engineering from Canterbury University and a Diploma in Dairy Science and Technology from Massey University.

Fonterra management Team

Kelvin Wickham

Chief Executive Officer, Africa, Middle East, Europe, North Asia and the Americas (AMENA)

Kelvin Wickham is responsible for the business activities of Fonterra across Consumer, Foodservice and Ingredients products in Africa, Middle East, Europe, North Asia and the Americas.

In addition, Kelvin oversees the Sports & Active Lifestyles and Medical and Healthy Ageing Nutrition units, and with his team is responsible for development of Fonterra’s NZMP™ brand and sales capability.

In his previous role as COO NZMP Kelvin led the delivery of solutions to our global customers, ensuring optimisation of supply and demand, commodity price risk management, and championing the NZMP™ brand. Kelvin has more than 30 years’ experience in the dairy industry and has played a key role in building markets, customer relationships and partnerships. In his earlier role as President Greater China and India he focused on directing the development of Fonterra’s business in these expanding markets, during which he oversaw a period of rapid growth.

Prior to that, Kelvin led Fonterra’s Supplier and External Relations team, and was Managing Director of Fonterra’s Global Trade overseeing the launch of GlobalDairyTrade.

Kelvin holds a Chemical and Materials Engineering Degree, a Master of Management and a Diploma of Dairy Science and Technology.

Fonterra management Team

Teh-han Chow

Chief Executive Officer, Greater China

Teh-han Chow was appointed as the Chief Executive Officer, Fonterra Greater China in August 2020, after acting in the interim role from December 2019.

In this role, he is responsible for overseeing our Co-op’s overall business in Greater China region, including Ingredients, Foodservice, Consumer Brands and China Farms business.

Teh-han has extensive experience leading large organisations in the food sector, as well as proven ability in business growth through innovation and putting customers front and centre.

Previously, he headed up Fonterra’s NZMP Ingredients business for Greater China, South & East Asia, where he embedded sustained improvements in business performance, strong customer relationships and empowering leadership.

Before joining Fonterra in 2015, Teh-han was the CEO of Louis Dreyfus in China, a leading merchant and processor of agricultural goods. He was also Managing Director Greater China for Simplot, a food and agribusiness company.

Teh-han has a Bachelor’s degree in Marketing from California State University Northridge and a Master’s degree, with honours, in International Management from Thunderbird Graduate School of International Management.

Fonterra management Team

Carly Robinson

Director, Office of the Chief Executive Officer

Carly Robinson was appointed as the Director, Office of the Chief Executive Officer in March 2020, focusing on our executive management systems and oversight of key strategic projects to support the delivery of Fonterra’s top priorities and targets.

Carly plays a key role in guiding the wider leadership community, helping create the best environment for enterprise-wide success.   

Carly has spent over 20 years within the dairy industry, after joining the New Zealand Dairy Board’s Marketing Graduate Programme in 1998. Her career has spanned a wide range of business functions, models and markets over this time, including leadership roles in sales and marketing, farmer services, strategy, sustainability, social responsibility and transformation.

Carly has spent considerable time living and working within South East Asia and Europe, and brings a real passion for customers, communities and people in her ways of working.

Carly has a Bachelor of Arts (Spanish) and Bachelor of Commerce (Economics) from the University of Auckland.