...from our farms all the way to our customers and consumers around the world.
Our Food Safety and Quality System ensures that, wherever we are located in the world, we have a clear, consistent framework to deliver safe, quality products and services.
Our Food Safety and Quality System is made up of four key components:
We do all we can to protect our milk. We give the utmost care and attention to ensure the integrity of our product is protected as it journeys along our carefully managed, world-class supply chain.
By achieving uncompromising standards of food safety and quality this commitment extends through every step of our supply chain – from our farming families right through to consumers’ homes in more than 100 countries
Wherever we’re located in the world, we have a clear, consistent system to ensure we deliver the highest quality products and services. We leave nothing to chance.
Fonterra is the first dairy company that can electronically trace its product anywhere in the world within minutes.
Our SAP Global Batch Trace system spans 12 countries, 250 operations, and has 430,000 electronic sensors. Through it, we can pinpoint where in the world our products are or look at where the products have come from, right back to the farm gate.
Our farmer families are committed to the highest standards of quality control through regular on-farm testing as well as independent farm and environmental assessments.
At every farm milk samples are taken and our tankers use cutting-edge testing technology to ensure only the highest standard of milk is processed.
Every milk collection is tested by an independent provider – MilkTestNZ, while the National Chemical Contaminants Programme carries out random raw milk monitoring.
An $11 million upgrade has doubled capacity of our Lactoferrin plant at Hautapu in New Zealand, allowing us to meet high-demand for the iron-binding protein used in infant formula and health foods.
The most in-demand food product used in foodservice and home kitchens – sliced processed cheese – is now coming off the line at Eltham, producing 2.3 billion slices annually, destined for more than 100 markets around the world.
Our Clandeboye mozzarella plant is running 24 hours a day, making enough cheese to top 300 million pizzas a year and is the first of its kind to make frozen shredded natural mozzarella from milk in one day, rather than two months.
Our Food Safety and Quality System is subject to regular scrutiny from third-party audits by regulators, key account customers, and certification bodies.
We are working towards a target of having all our global manufacturing facilities independently certified to the benchmark quality standards 1 by 2019. At the end of FY17, 81 percent of all global sites had achieved this level.
In addition, our own farming operations in China also achieved this benchmark this year, demonstrating the robust Food Safety Management Systems in place.
We’re lucky here, tucked far away from anywhere. We’re surrounded by clean air and bathed in rain and sunshine.