Contact Us

We have a number of partnerships and community programmes. To learn more about the causes we support in New Zealand, visit our Community page here.

We’ve loved supporting Kiwi’s over the years through our Doing Good Fund. The fund is open to registered charities, kura (schools) and iwi to apply for funding, sponsorships or dairy product. Click here to learn more and apply.

We have ten Doing Good Teams based across Aotearoa New Zealand made up of passionate Fonterra employees who understand local needs, ensuring the chosen projects serve the community. Our committees review applications monthly to determine if your project or initiative fits our funding guidelines.

To learn more about our work in communities and partnerships, visit Caring for Communities.

For more information on becoming a Farmer Shareholder, please visit our page here.

For more information on the Fonterra Shareholders’ Fund and how it provides investors an opportunity to invest in the performance of Fonterra Co-operative Group, please visit our page here.

For more information on the Farmgate Milk Price, please visit our page here.

For more information and resources for farmer shareholders and other investors, please visit our page here.

To join the investor relations mailing list for market announcements and the Global Dairy Updates, please email us at investor.relations@fonterra.com.

To provide feedback on our tankers, please email MilkSupply.ServiceCentre@fonterra.com. Ensure to specify which region your feedback regards.

For more information on becoming a Tanker Operator, please check out the careers page here.

To apply for one of our Tanker Operator roles, please visit the application page here.

Please specify which country you are in and we will put you in touch with someone from your region following your form submission. 

Our 24-hour media line phone is: +64 21 507 072

To view and download our available multimedia assets, please visit this page here.

To view and download our available media fact sheets, please visit this page here.

To view and download our available media image assets, please visit this page here.

For ingredients and dairy solutions, please fill out the contact us form here.

If you’re interested in our foodservice products, please visit our contact page here. 

Alternatively, you can email talktous@fonterra.com.

To make an enquiry on one of our products, please get in contact with the appropriate brand listed on the Fonterra Brands website.

• For Anchor product enquiries, get in touch here. 

• For Mainland product enquiries, get in touch here. 

• For Kāpiti product enquiries, get in touch here.

• For Anmum product enquiries, get in touch here. 

• For Primo product enquiries, get in touch here.

• For Mammoth product enquiries, get in touch here.

• For Fresh’n Fruity product enquiries, get in touch here.

• For De Winkle product enquiries, get in touch here.

• For Perfect Italiano product enquiries, get in touch here.

Alternatively, you can email us at talktous@fonterra.com

To learn more about our brands, please visit our page here.

If you are interested in becoming a Fonterra vendor, please complete the following: 

• Set up a basic SAP Ariba Business Network Account and Profile here.
• Loading a profile means you will be findable on the Network and we may choose to invite you for specific sourcing event in the future.

For more on careers at Fonterra and to view our current vacancies, please visit the careers page. 

You can also register to receive relevant job alerts by joining our talent community here.

For more information on our recruitment process, please visit the extended career FAQs here.

You will receive an email straight away from us acknowledging your application. After this, someone from our recruitment team will be in touch by either phone or email as soon as they can.

We offer both graduate and summer internship programmes targeted to multiple study areas. For more information on our graduate and summer internship programmes, please check out our page here.

To receive updates on when applications for our graduate programme open, follow our Early Careers Facebook and Instagram pages. 

You can also register to receive relevant job alerts by joining our talent community here.

In the meantime, for more information on our apprenticeship roles, check out our page here. To receive updates on next year’s apprenticeship application opening, follow our Early Careers Facebook and Instagram pages.

For all study and research enquiries, please check out our page here. 

We also have multiple resources which prove helpful in answering questions related to your studies, including our Annual Results and Media Factsheets. 

To download our 2024 Annual Review, click here.

To download our Employee Stats factsheet, click here. 

To download our Manufacturing Operations factsheet, click here. 

To download our Fonterra Milk Pools factsheet, click here. 

To download our Living Water factsheet, click here.

To download our Fonterra Market factsheet, click here. 

To find more on our approach towards sustainability, please visit our page here.   

Where do I report concerns on human rights, ethics, environmental or any other?

In order to report ethical business concerns, please refer to the “The Way We Work (Code of Business Conduct)” handbook for details. You can find them here. 

The price consumers in New Zealand pay for dairy products is influenced by global dairy commodity prices and the cost of making the finished products.

If you'd like to find out more, checkout our milk price explainer and butter price explainer.