Update on the REDcycle soft plastics recycling program


We’re committed to producing dairy in a way that cares our environment, which means considering what happens to our packaging once the nutrition inside has been consumed.

One of the ways we do this is by partnering with REDcycle, which has seen over 5.4 billion pieces of soft plastics being diverted from landfill to date. REDcycle manages the collection and recycling of the soft plastics customers return to participating stores via the REDcycle bins.

Unfortunately, due to a number of challenges in the REDcycle recycling network, as of 9 November 2022 the REDcycle soft plastics recycling service will be temporarily unavailable

REDcycle and its partners are committed to getting the program up and running again as soon as possible, working with retailers, peak bodies and government to ensure the program can be re-established.

While the program is temporarily paused, you may see the REDcycle logo still on our packaging. This may cause some confusion, so please take note of the correct way to dispose of this packaging.

Consumers are being asked to put their soft plastics in their home rubbish bin or appropriate public waste bin. Please note you should not dispose of the soft plastic in your home kerbside recycling bin.

A very small number of councils are currently trialling soft plastic recycling through the council kerbside collection system. Contact your local council to find out whether your household currently has access to soft plastic recycling.

You can find more information on the REDcycle website.

While we’re disappointed that REDcycle has paused its soft plastic collection program, we are committed to reducing plastic across our range and reducing the amount of waste sent to landfill from our manufacturing sites.

Since 2019 our business has almost halved the amount of waste we send to landfill, diverting 900 tonnes of materials from landfill into more beneficial uses, and have set ourselves a target of a further 25% reduction this financial year.

To help us achieve this, we have recently partnered with APR to introduce a new recycling program across our manufacturing sites which will allow us to recycle soft plastic for the first time.

We will keep you up-to-date on when the REDcycle program will be back up and running.