What would you like to know?
Find answers with our FAQs.
I have a media request and I'd like to get in contact with the appropriate team.
Please specify which country you are in and we will put you in touch with someone from your region following your form submission.
Our 24-hour media line phone is: +64 21 507 072
Where can I source Fonterra’s multimedia assets?
To view and download our available multimedia assets, please visit this page here.
Where can I source media factsheets about Fonterra?
To view and download our available media fact sheets, please visit this page here.
Where can I source Fonterra images for media use?
To view and download our available media image assets, please visit this page here.
I have a general enquiry and I'd like to get in contact with the appropriate team.
Please specify which country you are in and we will put you in touch with someone from your region following your form submission.
I would like to purchase Fonterra NZMP Ingredients. How can I do so?
For ingredients and dairy solutions, please fill out the contact us form here.
I would like to purchase Anchor Food Professionals foodservice products. How can I do so?
If you’re interested in our foodservice products, please visit our contact page here.
Alternatively, you can email talktous@fonterra.com.
I have a complaint about one of your products.
To make an enquiry on one of our products, please get in contact with the appropriate brand listed on the Fonterra Brands website.
I want to know more about the Fonterra brands.
To learn more about our brands, please visit our page here.
What is Fonterra’s recruitment process?
For more information on our recruitment process, please visit the extended career FAQs here.
How long will it take before I hear from the Recruitment Team regarding my application?
You will receive an email straight away from us acknowledging your application. After this, someone from our recruitment team will be in touch by either phone or email as soon as they can.
What initiatives is Fonterra currently taking towards sustainability?
Where do I report concerns on Fonterra?
Where do I report concerns on human rights, ethics, environmental or any other?
In order to report ethical business concerns, please refer to the “The Way We Work (Code of Business Conduct)” handbook for details. You can find them here.