Contact Us

General Enquiries 400-820-5325

If you have any suggestions or comments about Fonterra, you can call our customer service hotline.

What would you like to know?

Find answers with our FAQs.

If you want to become a partner with Fonterra, you can search Fonterra official account on WeChat and reply to your demand. We will contact you as soon as possible.

If you are a media, you want to interview with Fonterra. You can send email to Lydia.Chen@fonterra.com.

If you have any suggestions or comments about Fonterra, you can call our customer service hotline:400-820-5325.

If you want to join Fonterra, you can search Fonterra official account on WeChat, find "Fonterra Recruitment" in the menu, or you can send resume to GCRecruit@fonterra.com.

Fonterra is a New Zealand Co-operative made up of everyday good people who work together to do good things with dairy. Read more here.

Fonterra has 350 nutritionists, scientists, researchers and engineers we employ at our world class Research and Development Centre to make the best dairy possible. Read more here.

To build a sustainable future we are focused on three goals that go hand-in-hand: healthy people, a healthy environment and a healthy business. Read more here.

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China office

Fonterra China

36th Floor, Raffles City Office Building, 268 Middle Xizang Road, Shanghai

Tel: +86 021 61335999

See Location

Fonterra China

36th Floor, Raffles City Office Building, 268 Middle Xizang Road, Shanghai

Tel: +86 021 61335999

Global offices

Fonterra Americas

8700 W Bryn Mawr Avenue, Suite 500N, Chicago, Illinois, USA 60631

Tel: +1 888 869 MILK

See Location

Fonterra Americas

8700 W Bryn Mawr Avenue, Suite 500N, Chicago, Illinois, USA 60631

Tel: +1 888 869 MILK

Fonterra Australia

Level 2, 40 River Boulevard, Richmond, Victoria, Australia 3121

Tel: +61 3 8541 1588

See Location

Fonterra Australia

Level 2, 40 River Boulevard, Richmond, Victoria, Australia 3121

Tel: +61 3 8541 1588

Fonterra China

36th Floor, Raffles City Office Building, 268 Middle Xizang Road, Shanghai

Tel: +86 021 61335999

See Location

Fonterra China

36th Floor, Raffles City Office Building, 268 Middle Xizang Road, Shanghai

Tel: +86 021 61335999

Fonterra Dubai UAE

Floor 19, API Trio Tower, PO Box 54730, Sheikh Zayed Road, Dubai, UAE

See Location

Fonterra Dubai UAE

Floor 19, API Trio Tower, PO Box 54730, Sheikh Zayed Road, Dubai, UAE

Fonterra Europe

Barbara Strozzilaan 356, 1083HN Amsterdam, The Netherlands

Tel: +31 (0) 20 707 5300

See Location

Fonterra Europe

Fonterra.Europe@fonterra.com

Barbara Strozzilaan 356, 1083HN Amsterdam, The Netherlands

Tel: +31 (0) 20 707 5300

Fonterra Indonesia

Prudential Center, 19th floor, Kota Kasablanka, Jl Casablanca Kav 88, Jakarta, Indonesia, 12870

Tel: +62 21 828 1881

Fax: +62 21 831 7141

See Location

Fonterra Indonesia

Prudential Center, 19th floor, Kota Kasablanka, Jl Casablanca Kav 88, Jakarta, Indonesia, 12870

Tel: +62 21 828 1881

Fax: +62 21 831 7141

Fonterra Japan

25th floor, Taiyo Life Shinagawa Building, 2-16-2 Konan, Minato-ku, Tokyo 108-0075

See Location

Fonterra Japan

25th floor, Taiyo Life Shinagawa Building, 2-16-2 Konan, Minato-ku, Tokyo 108-0075

Fonterra Korea

1401 & 1401-1, Trade Tower, Yeongdongdae-ro 511, Gangnam-gu, Seoul 06164, Republic of Korea

See Location

Fonterra Korea

1401 & 1401-1, Trade Tower, Yeongdongdae-ro 511, Gangnam-gu, Seoul 06164, Republic of Korea

Fonterra Malaysia

No. 23, Jalan Delima 1/1, Subang Hi-Tech Industrial Park, Batu Tiga, 40300 Shah Alam, Selangor

Tel: +603 5885 1888

See Location

Fonterra Malaysia

No. 23, Jalan Delima 1/1, Subang Hi-Tech Industrial Park, Batu Tiga, 40300 Shah Alam, Selangor

Tel: +603 5885 1888

Fonterra New Zealand

109 Fanshawe Street, Auckland CBD, Auckland 1010

Tel: +6493749000

See Location

Fonterra New Zealand

109 Fanshawe Street, Auckland CBD, Auckland 1010

Tel: +6493749000

Fonterra Philippines

Ore Central Bldg, 31st Street, Taguig, Metro Manila, Philippines

Tel: +63 2 688 1696

Fax: +63 2 688 1689

See Location

Fonterra Philippines

Ore Central Bldg, 31st Street, Taguig, Metro Manila, Philippines

Tel: +63 2 688 1696

Fax: +63 2 688 1689

Fonterra Sri Lanka

No 100, Delgoda Road, Biyagama, Sri Lanka 11650

Tel: +94 011 2 488032

See Location

Fonterra Sri Lanka

No 100, Delgoda Road, Biyagama, Sri Lanka 11650

Tel: +94 011 2 488032

Fonterra Thailand

75 White Group Tower II, 12th oor, Soi Sangchan-Rubia, Sukhumvit 42 Rd., Prakanong, Klongtoey, Bangkok 10110, Thailand

Tel: +66 2381 1333

See Location

Fonterra Thailand

75 White Group Tower II, 12th oor, Soi Sangchan-Rubia, Sukhumvit 42 Rd., Prakanong, Klongtoey, Bangkok 10110, Thailand

Tel: +66 2381 1333

Fonterra Venezuela

Ave. Francisco de Miranda, Edificio Cavendes Ofic. 14-02, Los Palos Grandes. Caracas, Venezuela

See Location

Fonterra Venezuela

Ave. Francisco de Miranda, Edificio Cavendes Ofic. 14-02, Los Palos Grandes. Caracas, Venezuela

Fonterra Vietnam

Bitexco Financial Tower, 9th Floor, No. 2, Hai Trieu Street, Ben Nghe Ward, District 1, HCMC, Vietnam

Direct +84 28 3910 5659

See Location

Fonterra Vietnam

Bitexco Financial Tower, 9th Floor, No. 2, Hai Trieu Street, Ben Nghe Ward, District 1, HCMC, Vietnam

Direct +84 28 3910 5659

Fonterra Singapore

182 Cecil St, Singapore 069547

Tel: 6800 8888

See Location

Fonterra Singapore

182 Cecil St, Singapore 069547

Tel: 6800 8888