At Fonterra, food safety and quality is everyone’s responsibility, from our farms all the way to our customers and consumers around the world.
Why? Because we make food that families and friends eat every day. And we make a promise to every one of them that they can trust the food we make.
At the heart of that promise is our global Food Safety and Quality system. It ensures that wherever we are located in the world, we have a consistent risk-based framework that sets out clear expectations for our people to follow.
And we communicate these expectations to our third party suppliers, which partner with us to make safe, high quality food.
Safe Food. Safe People.
World-Class Quality – It’s Our Promise.
We trace our products globally.
Fonterra understands how important it is to our customers, consumers and regulators that we can trace product quickly and accurately if needed.
We continue to invest in purpose-built technology that allows us to electronically trace our product – out to the customer, and back through our supply chain to the ingredients and to the farm gate.
This allows us to pinpoint where our product is at any time and make informed decisions to keep our customers and consumers safe.
Achieving benchmark standards
Our Food Safety and Quality System is subject to regular scrutiny through third-party audits by regulators, key account customers, and certification bodies, as well as our own internal audit programme.
All of our global manufacturing facilities are independently certified to a leading food safety management system (e.g. FSSC 22000, BRC).
Dairy Nutrition Goodness
At Fonterra, we believe there’s so much goodness in milk that it’s like a true super food.
Labelling & Marketing
Simple, honest food labelling and why we don't sugar-coat our marketing.