How can we help?
WHY WE HAVE THE CO-OPERATIVE DIFFERENCE
Recognising the performance that sets us apart
Your Co-op is different from other milk processors. It’s different because you own it – it’s yours – and because your individual effort contributes to greater collective value.
As a Co-op farmer, you have the ability to affect the relationship the Co-op has with your customers, and how much they value your milk, with the things you do on-farm.
This is why we have the Co-operative Difference, and now the new Customer Incentives - to encourage the milk quality, low emissions and leading on-farm practices that set us apart.
WHAT’S NEW
What’s been updated and the new Customer Incentives
UNDERSTAND THE STAGES
Get to know the changes
THE START
Te Pūtake
THE CENTRE
Te Puku
THE PEAK
Te Tihi
NEW
Customer Incentives
WHY WE’VE MADE CHANGES
Why have we made changes for the 2025/26 season?
The Co-operative Difference is always evolving to reflect changing market needs, and to help farmers move to where we need to be to set ourselves up for success in the future.
Your Co-op team has negotiated new Customer Incentives that will be funded through agreements with our customers. These will include access to on-farm solutions, and a Customer Incentive payment. Farms must meet certain criteria and achieve any level of the Co-operative Difference to be eligible.
Watch: Peter McBride and Miles Hurrell talk about our strategy with customers.
HOW IT’S FUNDED
How the Co-operative Difference is funded
FAQs