Current Vendors

Latest news and updates

Invoicing and Payments

Our Vendors are vital partners, and we are committed to making payments to terms as quickly and efficiently as possible. To expedite the process, we ask each Vendor to follow our handbook for our fast hassle free e invoicing.

Please also consider that Credit notes should be sent to Fonterra Vendor Services in a separate document from the invoice to avoid posting errors and delays in your payment process. If you have any questions please do not hesitate to contact us.

How to contact us

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Fonterra Limited Vendor

Invoice Processing

electronic.invoiceprocessing@fonterra.com

Payment Queries

APPayments@fonterra.com
Accounts Payable Resolution Queries

APCustomerServices@fonterra.com
or phone +64 9 369 6000

Toll Free: 
Australia 1800 078 013
NZ 0800 029 912

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Farm Source Limited Vendor

Invoice Processing

nzfss.vendors@fonterra.com

Payment Queries

APpayments@fonterra.com

Accounts Payable Resolution Queries

Nzfss.ap@fonterra.com
or phone +64 9 369 6000
Australia 1800 078 013
NZ 0800 029 912
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Vendor outside of New Zealand and Australia
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Supply Chain Finance

If you're query is specifically related to Supply Chain Finance, please send your email to: SCFCustomerServices@fonterra.com

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Our Terms and Conditions

For all the information on our Terms of Purchase and Fonterra Standards, follow the link below.

What we stand for

Fonterra is a Co-op of 10,500 farmers with its roots firmly planted in New Zealand’s rich land, working to unlock every drop of goodness from the milk we collect and share with the world.