Current Vendors

Invoicing and Payments.

Our Vendors are vital partners, and we are committed to making payments to terms as quickly and efficiently as possible.

Expedite the process

To expedite the process, we ask each Vendor to follow our handbook for our fast hassle free e invoicing.

Read more

Please also consider that Credit notes should be sent to Fonterra Vendor Services in a separate document from the invoice to avoid posting errors and delays in your payment process. If you have any questions please do not hesitate to contact us.

Submit your invoice as soon as goods or services have been delivered
Ensure your invoice has a valid and current Fonterra purchase order number
Check your invoice details match the purchase order details

How to contact us

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Fonterra Limited Vendor
Invoice Processing
electronic.invoiceprocessing@fonterra.com
Invoice Processing
APPayments@fonterra.com
Accounts Payable Resolution Queries
APCustomerServices@fonterra.com
or phone +64 9 369 6000
Australia 1800 078 013
NZ 0800 029 912
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Farm Source Limited Vendor
Invoice Processing
nzfss.vendors@fonterra.com
Invoice Processing
APpayments@fonterra.com
Accounts Payable Resolution Queries
Nzfss.ap@fonterra.com
or phone +64 9 369 6000
Australia 1800 078 013
NZ 0800 029 912
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Vendor outside of New Zealand and Australia
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Supply Chain Finance
If you're query is specifically related to Supply Chain Finance, please send your email to
SCFCustomerServices@fonterra.com
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