Our recruitment process
What can I expect?
Depending on the role you’ve applied for we have a few different steps to our recruitment process. This may include a phone interview, an online assessment to learn more about your preferred way of working, a skills based assessment or we may even have you complete your very own video interview to help bring your application to life.
Unfortunately, on-line scams are becoming more common, including in the recruitment process. At Fonterra, we will never ask for monetary payments from at any stage of the recruitment process. If you think you have been scammed, please let us know by emailing firstname.lastname@example.org. We also recommend that you report it to NetSafe: https://www.netsafe.org.nz/advice/scams/
What happens if I am invited for an interview?
For some roles we will arrange a face-to-face interview or you may be invited to attend an assessment centre. Don’t worry though – we’re here to help prepare you with the right information so you can give it your absolute best shot.
The interview isn't just about us seeing if you're right for the role; it's also the perfect chance for you to see whether we're right for you. You’ll have the opportunity to ask us questions too!
What happens if my application is not successful?
Unfortunately, we can’t offer every person who wants to join our team a role and if you are unsuccessful you will be notified by email by our recruitment team. In many cases, due to the high volume of applications, we are not able to provide individual feedback after the initial application. However, if you are interviewed for a position at Fonterra and unsuccessful you will receive feedback following your interview.
I applied for a role but have not heard anything. What's happening?
If your application was successfully submitted you will have received a confirmation via email. If you haven’t received this confirmation you can email us at Fonterra.email@example.com and we’ll look into this for you.
If your application was submitted correctly your application will be reviewed by of one of our team. We will try to get back to you as soon as we can but for some roles we receive a large number of applications – please bear with us as sometimes this can take us some time!
If I have submitted a General Application, does this mean I have applied for a job?
No. This simply lets us know that you are interested in working for Fonterra. If you have looked on our website and there is not a suitable job advertised now, you can sign up for job alerts. When a role that matches what you’re after is advertised we will send you a notification to your Inbox and from there you can decide if you want to apply.
When will I receive an offer of employment?
Once you have completed all the aspects of our recruitment process and been identified as the successful candidate you will be sent a contract that will formalise the job offer. This will also include other information you’ll need to make an informed decision.
At Fonterra we do not make offers verbally, although we may discuss aspects including location, salary/wage, and possible start dates with you over the telephone or by email prior to you receiving your contract.