Fonterra will process your personal data for the following purposes:
We primarily collect and process your personal data for the purposes of recruitment and selection:
If you have shown interest in a position at Fonterra, we store your personal data on our Applicant Tracking System (ATS) and/or associated systems. We use this data to communicate with you and to determine whether your qualifications and profile meet the requirements of the vacancy you have applied to. We may also use this information to let you know about other opportunities with us, or invite you to participate in recruitment activities or events.
For this purpose, we process your contact details, experience and qualification information (such as your CV/resume, employment history, references, education history etc.) and correspondence you have had with Fonterra with regard to job applications.
We process your personal data for this purpose on the basis of your consent and/or for the purpose of potentially entering into a contract. We may also rely on third parties (e.g. recruitment agencies, background checking agencies etc) to ensure that they have your consent or another legal basis to collect, process and pass that data on to us. If they do not have a legal basis for processing personal data, they must anonymise the data.
To answer your questions:
If you get in touch with us via the “contact us” form on the Fonterra.com page we will use your personal data in order to reply and answer your question(s).
For this purpose, we process your name, contact details, your correspondence with us with regard to your question and all other personal data which are necessary to answer your question.
To assess and evaluate you during the recruitment process and to enter into an employment contract for services with you
If we offer you a position at Fonterra as an employee, we will use your personal data to initiate employment processes such as requesting pre-employment checks and if successful, providing an employment agreement.
We will continue to store your personal data in our HR systems to support employment processes throughout your employment with Fonterra; and in accordance with statutory requirements and Fonterra’s policies.
If you are an independent contractor/contingent worker as defined above, we will process your personal data in the same way to enter into an agreement for services with you.
For this purpose, we process your personal data, which may include contact details, date of birth, gender, nationality, ID card or passport details, declaration of employment status, experience and qualification information (such as employment history, education history details), work permit details, availability, terms of employment, tax details, payment details, salary details, bonus details, insurance details, location details, and tax details.
We also collect and process your personal data based on:
The intention to enter into an employment contract.
Fonterra’s legitimate business interests, for example, fraud prevention, maintaining the security of our data and systems, direct marketing (of employment opportunities with Fonterra), and the improvement of our recruitment services. Whenever we rely on this lawful basis to process your data, we assess our business interests to make sure they do not override your rights. Additionally, in some cases you have the right to object to this processing. For more information, visit the ‘How can you exercise your privacy rights?’ section of this Statement.
Compliance with mandatory legal obligations, including for example accounting and tax requirements, which are subject to strict internal policies (such as retention periods), and procedures.
Consent that you provide where Fonterra does not rely on a legal basis to capture your personal data. In these situations you can withdraw your consent at any time, and when you give your consent, you will be given details on how to notify us when you change your mind. For more information, visit the ‘How can you exercise your privacy rights?’ section of this Statement for more information.
How we collect your personal data:
Your correspondence with us, such as a note or recording of a call you make to a service centre, or with any of our employees, a live chat log, an email or letter sent, or other records of any contact or correspondence with us.
If you physically visit our premises, we may also collect information about you on CCTV as part of our security and crime prevention measures. We may also collect your name and contact details for security and health and safety purposes, and your visiting history to our premises, and to provide to facilities such as wifi.
Information we obtain from other sources, such as recruitment agencies and from other third parties that may relate to your interactions with us.