“2019 was a big year for Fonterra’s global food safety and quality journey. One of our world-class innovations, the electronic traceability ‘Trace’ system is now in place globally after three and a half years of innovation, design and business transformation. Today, we’re able to efficiently trace the origin of each product batch within minutes.
“Throughout the year we also committed to strengthening not only Fonterra's food safety culture but also that of our partners. We have built on learnings from our internal sites and shared this knowledge with third-party manufacturers and our other partners, supporting them to identify and mitigate risks for food safety. Likewise, the recent Advisory Workshops are a part of a continuous journey of putting this commitment into action while engaging our multiple business partners.”
Speaking at the workshop, Noel Jayasuriya, a consignment agent based in the North-Western Province, said, “We appreciate Fonterra's efforts to build awareness of the upcoming Premises Registration Regulation; consignment agents now have a better understanding of their responsibilities and can, thus, prepare in advance for this process change. Fonterra has been a trusted partner for over 23 years and has constantly helped me strengthen the food safety culture at my business.”
Commenting on the initiative, Ilham Ali, representing a consignment agent in Badulla, said, “The Fonterra Brands Sri Lanka team was instrumental in guiding our business to improve FSQ standards in our business. I was able to implement some of the things we learned at the workshop and train our staff, which in turn helped us in our overall business operations.”
A. Ilongokoven, representing a consignment agent-based in Negombo hailed Fonterra’s efforts and said, “Having worked with Fonterra Brands Sri Lanka for 35 years, I’m impressed by the dairy cooperative’s consistent efforts to continuously improve their partners’ food safety and quality systems; their recent workshop on the Premises Registration Regulation was one such helpful programme. The presence of the Public Health Inspector (PHI) during the Regulatory Affairs representative’s extensive presentation on the new regulations for food handlers was much appreciated. The PHI explained the newly amended law for food safety and quality (FSQ).”