Our reputation for quality is a competitive advantage. It’s an advantage we guard carefully, taking responsibility for our part in maintaining the trust of customers and consumers.
We are committed to:
- Consistently satisfy and surpass customer and consumer expectations
- Produce and supply safe quality foods
- Fully comply with exporting and importing country requirements
Our Fonterra Quality System ensures that wherever we are located in the world, we have a clear, consistent process to deliver quality products and services to our customers.
The System applies to all Fonterra global operations including Fonterra owned and controlled business and joint ventures where we have management control. Nothing is left to chance.
Our people are critical in the delivery of high quality and safe products. They are our eyes, our ears and our conscience throughout the whole supply chain.
Our highly trained team ensures we meet or exceed all the relevant quality, food safety and regulatory requirements.
Download the Fonterra Quality Systems booklet here.