Common Questions

Top five questions

I cannot attach my resume. What should I do?

This could be because the file is too large or is not in a supported format. Delete any pictures you have on your CV and make sure it is in one of the formats below:

  • MS Word (*.doc)
  • MS Works (*.wps)
  • Adobe (*.pdf)
  • Text files (*.txt)

I have forgotten my password and have been sent an email which contains an access code, but this does not work. What should I do?

Try clicking on the link contained in the email and then copy and paste the access code into a new browser window.

Why does Fonterra use online applications?

We track all applications centrally across New Zealand and Australia to ensure we have a consistent and fair approach towards all candidates (including current employees).

Can I apply for more than one job at once?

Yes. A benefit of the online application process is that we are able to easily track multiple job applications. We can work with you to ensure you are able to explore each opportunity.

How long until I find out the outcome of my application?

Once applications have closed we will review all applications received. We try to screen all applicants within a few of days of the role closing though for some roles this may take slightly longer due to the volume of applicants. We will notify you via email if there are any significant delays.

We have recently been alerted to an email hoax making false offers of employment.  These are purportedly ‘signed’ from members of Fonterra’s leadership team, and ask individuals to complete forms, supply personal information and in some instances, make payments prior to commencing employment.  Please be aware that we will only ever contact you from an email address, do not conduct interviews via Google/Gmail, and will never ask you to make a monetary deposit .  If you are concerned you have received a hoax email, please contact

Common Questions